Care Coordinator

TLC Care Services LLP; Hawaii; On-site; USD 25,000 - 32,000; Full time

Job summary

TLC Care Services LLP in Kamuela, Hawaii, seeks an Office / Care Coordinator to oversee daily office operations and coordinate client care. The role requires driving to home visits and liaising with families and hospitals to ensure smooth transitions.

Full-time position with daytime hours, strong communication, organization, and leadership are essential. A valid driver's license and reliable vehicle are required to support community visits.

Qualifications

• Excellent communication, written and spoken, with clear documentation.
• Strong organizational and multitasking abilities for a busy office.
• Demonstrated leadership and ability to manage teams or processes.
• Proactive in addressing challenges and improving workflows.

Responsibilities

• Oversee day-to-day office operations and ensure smooth workflow.
• Manage schedules, interviews, training, meetings, and calendars.
• Conduct home visits and client assessments at clients' homes.
• Coordinate care for hospital discharges and transport to appointments.
• Coordinate caregiver schedules and training; liaise with families.
• Assist with payroll support and checking hours.
• Engage with referring agencies and community outreach.
• Provide leadership and foster a collaborative work environment.

Skills

Communication skills

Organizational skills

Leadership abilities

Initiative

Home care knowledge

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Title: Office / Care Coordinator Kamuela

Location: Kamuela, Hawaii

Hours: Full-time, 9:00 am to 5:00 pm

Job Type: Full-time

Hourly Rate: $18-23 (depends on the experience)

Requirements

Valid driver's license, reliable and insured vehicle, and okay with driving.

Excellent communication skills; written, reading, and speaking.

Willingness to undergo training for the position.

Strong organizational and multitasking abilities.

Demonstrated leadership and management skills.

Proven ability to take initiative.

Passion for the home care industry and commitment to quality service.

Responsibilities

Oversee day-to-day office operations and ensure a smooth workflow.

Manage schedules, interviews, training, meetings, appointments, and office calendars.

Conduct home visits and client assessments at their homes.

Train and perform meet and greets at clients' homes.

Coordinate care for those discharging from the hospital. Work with hospitals to transport clients to their appointments and procedures.

Coordinate caregiver schedules and training. Collaborate with families regarding clients' care and care plans.

Assist with checking and verifying hours and schedules for payroll, as well as distributing paychecks.

Go out to perform community outreach and meet with referring agencies.

Act as a liaison between clients, caregivers, and upper management.

Respond promptly and professionally to inquiries via phone, email, and in-person.

Participate in training programs and ensure all employees are well-equipped for their roles.

Provide leadership and guidance to employees.

Foster a positive and collaborative work environment.

Take proactive steps to address challenges and improve office processes.

Identify opportunities for efficiency and implement solutions.

Demonstrate a genuine passion for the home care industry and a commitment to enhancing the lives of clients.

Willingness to cover shifts/emergency shifts.

Qualifications

High school diploma or equivalent (bachelor's degree preferred)

Previous experience in office coordination or related roles

Proficient in Microsoft Office Suite and other relevant software.

Ability to adapt to a dynamic and fast-paced work environment.