Care Coordinator

Limitless Decatur; Decatur, Northern (IL, KY); On-site; USD 23,000 - 30,000; Full time

Job summary

Limitless Decatur at the Community Health Improvement Center in Decatur, IL is seeking a Care Coordinator in a full-time role. The position partners with the RN Care Coordinator to manage transitions of care between facilities, Crossing Healthcare, and other specialists, collaborating closely with the medical records department.

Candidates should be a Certified Medical Assistant with health education experience preferred.

Qualifications

• Must hold a Certified Medical Assistant credential.
• Health education experience preferred.
• Healthcare office experience is required.

Responsibilities

• Process referrals/diagnostics/prior authorizations within outlined workflows.
• Ensure therapeutic relationship with patients to encourage active participation in their care.
• Maintain referral site spreadsheet and coordinate follow-up.
• Obtain prior authorizations as needed and access relevant portals.
• Schedule diagnostics and complete ConferMed electronic referrals.
• Process monthly DMH lung screenings.
• Serve as a liaison with local hospitals, insurers, and specialist offices.
• Other duties as assigned.

Skills

Effective Communication

Writing

Critical Thinking

Organization

Multitasking

Confidentiality

Interpersonal Skills

Education

Certified Medical Assistant

High School Diploma

Job description

Job DetailsJob Location: Community Health Improvement Center - Decatur, IL 62521Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.50 - $22.00 HourlyJob Category: Health Care

Job Summary:

The Care Coordinator works along side the RN Care Coordinator to manage transitions of care between facilities, Crossing Healthcare, and other specialists. This team will work closely with the medical records department.

Supervisory Responsibilities:

none

QualificationsDuties/Responsibilities:

• process referrals/diagnostics/prior authorizations within outlined workflows
• ensure therapeutic relationship with patients to encourage patient to be active participant in their care
• ensures referrals/diagnostics are completed, results returned, and follow up care coordinated in a timely manner
• maintains referral site spreadsheet
• obtain prior authorizations as needed and access to respective prior authorization portals
• schedule diagnostics
• completes ConferMed electronic referrals
• Process monthly DMH lung screenings
• Resource for clinical team in regards to referrals, prior authorization and diagnostic processing
• Act a liaison with local hospitals and maintain relationships with insurance companies and specialist offices
• Other duties as assigned

Competencies

• Effective Communicative/Speaking Skills
• Effective Writing skills
• Effective logic, reasoning and critical thinking
• Proficiency in use of telephone, computer and photocopier
• Strong organizational and interpersonal skills
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities
• Maintain patient confidentiality at all times
• Comply with all organizational policies and standards regarding ethical business practices
• Complete annual education requirements
• Ability to have crucial conversations with staff and peers to ensure team members are held accountable and to ensure clear communication across the organization.

Education and Experience:

• Certified Medical Assistant
• Health education experience preferred.
• Healthcare Office

Physical Requirements:

• Moderate physical exertion including frequent walking, standing, bending, reaching and carrying moderately heavy loads (up to 25 lbs.
• Ability to work in conditions that include exposure to blood, bodily fluids and tissues, contagious diseases and/or other potentially hazardous materials