CARE COORDINATOR - COMMUNITY HEALTH WORKER

Alivio Medical Center, Inc.; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid Time Off

Full Health Benefits

403B Retirement Plan

Job summary

Alivio Medical Center, Inc. is hiring a Care Coordinator - Community Health Worker in Chicago, IL. This role serves as a vital link between patients and the healthcare system, guiding them through care plans and ensuring adherence to health advice.

The ideal candidate will have relevant education or health-related experience, exceptional skills in communication, and the ability to work collaboratively. Key benefits include comprehensive health coverage and a supportive work environment.

Qualifications

• Proficient in Electronic Medical Records.
• Exceptional organizational and interpersonal skills with attention to detail.
• Ability to manage multiple priorities and effective time management.

Responsibilities

• Acts as peer support for enrolled patients.
• Administers the Health Risk Assessment (HRA).
• Enters and maintains electronic records.

Skills

Organizational skills

Interpersonal skills

Oral communication

Written communication

Bilingual (English/Spanish)

Education

Bachelor’s Degree or Associates Degree

3 years health-related experience

Tools

Electronic Medical Record

Microsoft Word

Microsoft Excel

Job description

# CARE COORDINATOR - COMMUNITY HEALTH WORKERChicago, IL 60608## OverviewSalary Range$20.00 - $20.00 Hourly## Description**SUMMARY:**The Care Coordinator serves as a link between the patient and the healthcare organization. Care Coordinator guides the patient through their care plans and ensures that they are following the best methods to a healthy lifestyle. A partner to the patients that makes sure their disease is managed by keeping track of diet, exercises, and medications along with connecting both primary care and specialty care services to optimize health care outcomes.---***To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.***---**DUTIES AND RESPONSIBILITIES****:*** Acts as peer support for enrolled patients which includes advocacy as patients navigate the medical system and relationship building with individuals and their families* Administers the Health Risk Assessment (HRA)* Reports any identified health care challenges to the site Care Manager* Maintains and distributes approved disease specific education to identified patient panel* Provides reminder phone calls for various scheduled appointments or follow up after scheduled appointments* Assists patients with obtaining Primary Care Provider visits, specialty care visits, and ancillary services such as labs/diagnostics including making appointment as needed* Enters and maintains electronic records, compile reports and complete other program documentation in a timely manner (ex. progress notes, incident reports, unable to reach letters, HRA attempts, etc.)* Obtains copy of medical records such as ER discharge summary if requested or summary of specialty office visits to provide to Primary Care Provider* Enroll eligible patients in disease management program(s) and provide disease specific and preventative care patient education according to program requirements* Monitor patients (in person or by telephone) at required frequencies and track clinical outcomes such as PHQ-9, blood pressure, and HbA1c. Use a worklist to identify and re-engage patients who are not participating as expected in the disease management programs* Provides assistance with preventative health care ‘pay-for-performance’ services (HEDIS) throughout the year* Handles protective health information in a manner consistent with the Health Insurance Portability and Accountability Act (HIPPA)* Other duties and responsibilities as directedThis position requires compliance with all of Alivio’s written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and Corporate Compliance requirements. Compliance will be considered as part of the regular performance evaluation.**SUPERVISORY RESPONSIBILITIES:*** None**Benefits:*****Full-Time Benefits:**** Paid Time off (Vacation, Paid Sick Leave and Paid Leave)* Full Health Benefits (Medical , Dental , Vision, Disability, Life Insurance. )* 403B Retirement Plan.## Qualifications**WORKING CONDITIONS:**OSHA Category 3 – Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.**QUALIFICATIONS:**| | || --- | --- || **Education:** | Bachelor’s Degree or Associates Degree, or 3 years of more of health related experience preferred || **Licensure:** | None || **Experience:** | 3 years or more in health related experience. || **Special Training:** | None || **Demonstrated Competencies:** | Proficient in Electronic Medical Record, MHNConnect Microsoft Word and Excel Exceptional organizational and interpersonal skills with attention to detail required Strong oral/written communication skills Ability to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercises sound administrative and clinical judgment Demonstrate ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. Previous experience in community outreach setting/ health care setting highly preferred. Bilingual (English/Spanish) preferred |