Care Coordinator

Inland Respite Inc; Corona, Northern (CA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off

401(k) plan with employer match

Mileage reimbursement

Ongoing training and professional dev.

Supportive, mission-driven team

Career growth opportunities

Job summary

Inland Respite Inc. is hiring a Care Coordinator in Corona, CA. This full-time, hybrid role serves as the primary contact for families and providers, manages schedules, verifies documentation, and ensures accurate timekeeping and service engagement.

You will support utilization monitoring, provide technical assistance, and maintain HIPAA-compliant, detailed records across systems, with periodic local travel for home visits. Bilingual English/Spanish is required.

Qualifications

• Associate's degree or equivalent experience in Human Services or related field.
• Familiarity with developmental disabilities preferred.
• Comfortable handling sensitive, confidential information in compliance with HIPAA.
• High accuracy, attention to detail, and accountability.
• Proficient with Microsoft Office, cloud-based platforms, and EHR systems.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Bilingual in English and Spanish (required).
• Valid driver's license, auto insurance, and reliable transportation.

Responsibilities

• Serve as main contact for families and Respite Care Providers to address inquiries, schedule changes, and service support.
• Ensure compliance with documentation including IPPs, Parent Packets, Conditions of Employment, and EVV signatures; maintain database accuracy.
• Review electronic timecard entries for accuracy and resolve discrepancies with providers.
• Analyze paper and electronic timecard data for consistency.
• Coordinate filling open shifts and track provider availability.
• Communicate service disruptions and elevate staffing shortages to senior leadership.
• Monitor service utilization trends; document and address under-utilization, overages, and inactive clients in WellSky.
• Collaborate with EVV Clerk to maintain electronic visit record accuracy.
• Receive and log Special Incident Reports (SIRs); notify Senior Care Coordinator for follow-up as needed.
• Manage client terminations and initiate replacement processes.
• Maintain communication with Regional Center CSCs to support care continuity.
• Manage scheduling systems and update shift logs in databases.
• Assist families with technical support and educate on system use and service expectations.
• Process service authorization changes according to protocols.
• Maintain detailed and accurate documentation in internal systems.
• Escalate complex issues to Senior Care Coordinator for resolution.
• Participate in special projects and department initiatives as assigned

Skills

Bilingual (EN/ES)

Attention to detail

Communication

Time management

Microsoft Office

Education

Associate's degree or related field

Tools

WellSky

EHR systems

Microsoft Office

Job description

Now Hiring: Care Coordinator(Bilingual Spanish Required)

Location: Corona, California
Schedule:Full-Time /Hybrid | Monday-Friday, 8 AM 5 PM
Travel:Periodic local travel for home visits
Department:Care Coordinator

Our Mission

At Inland Respite, we provide compassionate, high-quality respite care to families of individuals with developmental disabilities. We strive to empower families and care providers with responsive, supportive, and compliant service.

Position Summary

As aCare Coordinator, you will be the primary contact for families and Respite Care Providers, managing schedules, verifying documentation, and ensuring consistent service engagement. Your role ensures accuracy in timekeeping, supports utilization monitoring, and provides technical assistancewhile maintaining compliance and supporting smooth service delivery.

Key Responsibilities

• Serve as main contact for families and Respite Care Providers to address inquiries, schedule changes, and service support

• Ensure compliance with documentation including IPPs, Parent Packets, Conditions of Employment, and EVV signatures; maintain database accuracy

• Review electronic timecard entries for accuracy and resolve discrepancies with providers

• Analyze paper and electronic timecard data for consistency

• Coordinate filling open shifts and track provider availability

• Communicate service disruptions and elevate staffing shortages to senior leadership

• Monitor service utilization trends; document and address under-utilization, overages, and inactive clients in WellSky

• Collaborate with EVV Clerk to maintain electronic visit record accuracy

• Receive and log Special Incident Reports (SIRs); notify Senior Care Coordinator for follow-up as needed

• Manage client terminations and initiate replacement processes

• Maintain communication with Regional Center CSCs to support care continuity

• Manage scheduling systems and update shift logs in databases

• Assist families with technical support and educate on system use and service expectations

• Process service authorization changes according to protocols

• Maintain detailed and accurate documentation in internal systems

• Escalate complex issues to Senior Care Coordinator for resolution

• Participate in special projects and department initiatives as assigned

Required Qualifications

• Associate's degree or equivalent experience in Human Services or related field

• Familiarity with developmental disabilities preferred

• Comfortable handling sensitive, confidential information in compliance with HIPAA

• High accuracy, attention to detail, and accountability

• Proficient with Microsoft Office, cloud-based platforms, and EHR systems

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Bilingual in English and Spanish (required)

• Valid driver's license, auto insurance, and reliable transportation

Work Environment & Physical Requirements

• Office-based with indoor and outdoor home visits

• Prolonged periods of sitting and computer work

• Occasional lifting up to 25 lbs.

• Physical activities include walking, bending, and driving

• Periodic travel throughout Southern California

Why Join Inland Respite?

• Competitive salary

• Health, dental, and vision insurance

• Paid time off (vacation, sick leave, holidays)

• 401(k) plan with employer match

• Mileage reimbursement

• Ongoing training and professional development

• Supportive, mission-driven team environment

• Opportunities for career growth

Equal Employment Opportunity Statement:

Inland RespiteInc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws