Receptionist

Inland Respite, Inc.; Corona (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, and Vision Insurance

Paid Time Off

401(k) Plan

Mileage Reimbursement

Ongoing Training & Development

Career Growth Opportunities

Job summary

Inland Respite, Inc. in Corona, California is seeking a friendly Receptionist to greet visitors, answer calls, and support the administrative team. This full-time role requires bilingual English/Spanish and excellent customer service.

You will manage front desk duties, maintain calendars, process mail, coordinate with HR and facilities, and help with occasional local travel for onsite tasks. Standard hours are Monday–Friday, 8 AM–5 PM.

Qualifications

• Bilingual in English and Spanish required.
• High school diploma or equivalent with 1 year of clerical/office support.
• Proficient with MS Office applications (Excel/Outlook/PowerPoint/Word).
• Typing speed at least 30 wpm and basic math skills.

Responsibilities

• Answer a multi-line phone system, document calls, transfer and take messages.
• Maintain logs: employee call-in, telephone, reception and visitor logs.
• Keep office reference binder up-to-date with phone listings and extensions.
• Assist other departments and coordinate minor service requests with the admin team.
• Welcome visitors warmly and maintain a tidy reception area.
• Support HR and facilities with light tasks and data entry.

Skills

Bilingual English/Spanish

Customer service

MS Office

Typing 30 wpm

Education

High school diploma or GED

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Word

Job description

Now Hiring: Receptionist

Location: Corona, California (Bilingual -Spanish Required)

Schedule: Full-Time | Monday–Friday, 8 AM – 5 PM

Travel: Occasional local travel to support onsite HR functions

Department: Administration

Our Mission

At Inland Respite Inc.we provide high-quality, compassionate respite care to families of individuals with developmental disabilities. Our receptionist roleplays a vital part in supporting employees and ensuring operational excellence across our growing organization.

Position Summary

As a receptionist under general direction of the Administrative Manager or their designee, will perform a variety of duties assigned to the front desk reception area. Subsequently, this position will be responsible for documenting all visitors, directing phone calls, receiving, maintaining calendars, updating logs, assisting other departments, and other duties as assigned. This role also serves as an occasional liaison for light facility-related inquiries from staff, vendors, or visitors and may coordinate minor service requests in collaboration with the administrative team.

Key Responsibilities

• Ability to answer a multi-line telephone system, systematically documenting all incoming and outgoing calls, accurately transferring calls, recording messages, and providing factual information.
• · Inform the appropriate personnel of any essential messages; essential ability to take accurate messages and deliver them promptly.
• · Maintain accurate "tracking logs" to include employee call-in logbook, telephone log; reception log; visitor's log; etc.
• · Routinely maintain the office reference binder with current phone listings, email addresses and extensions.
• · Accurately refers to a current list of the regional center case managers, clients and other "on call" personnel.
• · Receive, open, and review incoming office mail; distribute mail to the appropriate department and/or employee in a timely manner.
• · When called upon, assist with tasks in other departments (e.g. People Ops, Respite Services, etc.).
• · Welcome visitors in a warm and friendly manner and answer any questions visitors have.
• · Maintain reception area and all common areas in a clean and tidy manner at all times.
• · Ability to function appropriately with the designated respite system & any other related payroll system; ensuring HR/client related information is entered and maintained accurately.
• Continuously strive to provide excellent customer service, interpersonal communication and serve as a source of accurate information
• Serve as a point of contact for minor facility-related concerns reported by staff, vendors, or tenants; escalation as needed to the appropriate administrative or property management contact.

Secondary Responsibilities

• Occasionally, will assist in the organization of quarterly meetings, staff meetings and/or other events.
• · When called upon, assist People Ops with bulletin board postings to ensure compliance.
• · Prepare mass/bulk mail deliveries and pick-ups.
• · When called upon, assist the office with distributing payroll checks.
• · At times may be assigned to "on-call" status.
• · Periodically, throughout the day, review the appropriate usage and operation of the time clock area (e.g. working order of clock, order of timecards, etc.).
• · When called upon will compile correspondence and send out evaluations.

Required Qualifications

• · High school graduate or equivalent (GED) plus one (1) year of office/clerical support.
• · Ability to read, write and communicate effectively in English and Spanish (Bilingual Required).
• · Ability to type 30 wpm and do basic business arithmetic.
• · Practical application of MS Excel, MS Outlook, MS PowerPoint, and MS Word for Windows required.
• · Ability to use standard office machines such as a personal computer, calculator, copier, fax machine, telephone, etc.
• · Valid California Driver's License

Work Environment & Physical Requirements

Physical Requirements

• Visual/hearing ability sufficient to comprehendwritten, verbal, and telephone communication

• Ability tosit for long periods

• Ability tostand, perform computer entry, and walk

• Ability to performrepeated bending and reaching

• Ability tolift and carry up to 20 lbs.

• Ability totravel within and outside the county as needed

Environmental Requirements

• Must be able to workindoors in a predominately sedentary position

• Must have awide range of physical motion, including:

  • Bending

  • Twisting

  • Standing

  • Walking

  • Carrying boxes and supplies

  • Sitting for long periods

• Must be able to:

  • Answer telephones consistently

  • Use hands to type and enter data

  • Perform a wide range ofoffice and clerical duties

• Must be able to greetstaff members, participants, and community membersin apleasant and professional manneron a consistent basis

• Must consistently maintaincomposure, meet office challenges withmaturity and objectivity, and always strive to deliver theutmost level of customer service

Scheduling & Availability

• Standard hours:Monday–Friday, 8 AM – 5 PMwith a (1) hour lunch.
• Occasional extended hours based on workload and deadlines
• Full-Time,schedule

Why JoinInland Respite Inc.?

• Competitive Salary
• Health, Dental, and Vision Insurance
• Paid Time Off(Vacation, Sick Leave, Holidays)
• 401(k) Planwith Employer Match
• Mileage Reimbursement(when applicable)
• Ongoing Training & Development
• Supportive, Mission-Driven Team
• Career Growth Opportunities

Equal Employment Opportunity Statement:

Inland Respite, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws