Care Coordination Supervisor — Preventive Health Leader

Callen-Lorde Community Health Center; New York (NY); On-site; USD 67,000 - 74,000; Full time

Benefits offered by this job

Low-cost medical plan

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Account

Tuition Assistance

Commuter benefits

Generous paid time off

403B retirement plan

Job summary

Callen‑Lorde Community Health Center seeks a Supervisor of Care Coordination to lead a team and ensure high-quality, patient-centered services. The role emphasizes social services and preventive care, including HIV prevention strategies, for adult patients.

You will oversee daily operations across Bronx, Brooklyn, and Chelsea sites, with evening hours and a focus on improving health outcomes and coordinating comprehensive care plans.

Qualifications

• Licensed Master of Social Work degree (LMSW), Licensed Mental Health Counselor (LMHC) or related Master’s degree preferred or a bachelor’s with 3+ years direct case management experience.
• Experience supervising case management staff and performance-based grant contract monitoring preferred.
• Experience in social services and adult patient care is valued.

Responsibilities

• Team Leadership: supervise Patient Navigators, Case Managers and Supportive staff.
• Case Management: handle intake, assessment, treatment planning, and reassessment.
• Care Coordination: collaborate with medical and behavioral health providers and community resources.
• Entitlements & Referrals: help patients access entitlements and referrals.
• Documentation: maintain accurate patient encounter records.
• Performance Management: provide feedback and address performance issues.
• Quality Improvement: contribute to best practices and initiatives.
• Professional Development: attend trainings to stay current.

Skills

Team Leadership

Care Coordination

Clinical Supervision

Grant Management

Education

MSW/LMHC (preferred)

Job description

Callen‑Lorde Community Health Center seeks a Supervisor of Care Coordination to lead a team and ensure high-quality, patient-centered services. The role emphasizes social services and preventive care, including HIV prevention strategies, for adult patients.

You will oversee daily operations across Bronx, Brooklyn, and Chelsea sites, with evening hours and a focus on improving health outcomes and coordinating comprehensive care plans.