Care Coordination Supervisor: Lead Multidisciplinary Team

Upward Health, Inc.; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Upward Health, Inc. is expanding its in-home care team in Chicago to supervise Care Specialists and coordinate across medical, behavioral, and social services. The Supervisor will support training, manage caseloads, and ensure high-quality, patient-centered care in the home setting.

The role emphasizes leadership, data-informed improvement, community outreach, and adherence to policy. Ideal candidates bring strong supervisory and communication skills with a commitment to underserved populations.

Qualifications

• Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health.
• At least 2 years of supervisory experience.
• Strong organizational, time management, and communication skills.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience or interest in working with underserved populations, particularly in community health.

Responsibilities

• Oversee day-to-day activities of Care Specialists and supporting staff.
• Guide a multidisciplinary team and coordinate care across providers.
• Support training efforts and ensure compliance with policies.
• Handle community outreach and manage caseloads.
• Assist the Manager of Clinical Operations with leadership duties.

Skills

Supervisory experience

Data analysis

Home visits

Community health

Organizational skills

Time management

Communication

Driver's license

Tools

Microsoft Excel

Job description

Upward Health, Inc. is expanding its in-home care team in Chicago to supervise Care Specialists and coordinate across medical, behavioral, and social services. The Supervisor will support training, manage caseloads, and ensure high-quality, patient-centered care in the home setting.

The role emphasizes leadership, data-informed improvement, community outreach, and adherence to policy. Ideal candidates bring strong supervisory and communication skills with a commitment to underserved populations.