Care Coordination Supervisor - Community Health & Field Ops

Upward Health, Inc.; Illinois; On-site; USD 70,000 - 90,000; Full time

Job summary

Upward Health, Inc. seeks a Supervisor, Care Coordination to oversee Care Specialists, including medical assistants, CNAs, community health workers, and peer support specialists. You will supervise, train, and coordinate care across medical and behavioral providers, while managing caseloads and ensuring policy compliance.

The role involves community outreach, support to the Manager of Clinical Operations, and ensuring patient-centered care delivery in home-based settings.

Qualifications

• Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health.
• At least 2 years of supervisory experience.
• Strong organizational, time management, and communication skills.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience or interest in working with underserved populations, particularly in community health.
• Valid driver's license and auto liability insurance.
• Ability to perform home visits and outreach.
• Knowledge of community resources and services.

Responsibilities

• Oversee day-to-day activities of Care Specialists.
• Support training efforts and coordinate care across medical and behavioral providers.
• Assist with community outreach and manage caseloads.
• Ensure compliance with Upward Health policies and leadership duties.

Skills

Supervisory experience

Excel for data analysis

Communication skills

Community health experience

Home visits

Driver's license

Ability to manage caseloads

Patient care coordination

Tools

Microsoft Excel

Job description

Upward Health, Inc. seeks a Supervisor, Care Coordination to oversee Care Specialists, including medical assistants, CNAs, community health workers, and peer support specialists. You will supervise, train, and coordinate care across medical and behavioral providers, while managing caseloads and ensuring policy compliance.

The role involves community outreach, support to the Manager of Clinical Operations, and ensuring patient-centered care delivery in home-based settings.