Care Supervisor: Lead Home Care Teams & Client Wellbeing

Help at Home; Decatur (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan

Paid time off and holidays

Employee assistance programs and wa

Flexible options to support a balanced

Weekly pay

Job summary

Help at Home is seeking a Care Supervisor to lead homecare teams and ensure high-quality services. The role involves supervising aides, coordinating care plans, and maintaining client relationships to support independent living in clients' homes.

Frontline responsibilities include ensuring confidentiality, training where needed, and communicating effectively with clients, aides, and leadership. The position is based in Decatur, Illinois, with a focus on compliant, patient-centered care.

Qualifications

• Demonstrates strong organizational and multitasking abilities.
• Ability to supervise staff and provide constructive feedback.
• Good problem-solving skills and professional conflict resolution.

Responsibilities

• Maintain client and employee files and related paperwork.
• Ensure HIPAA-compliant handling of client records and information.
• Assigns homecare aides based on Plan of Care and client needs.
• Monitor performance of aides to ensure quality personal care.
• Communicate schedules with clients, aides, and managers.
• Conduct in-home visits to maintain client-caregiver connections.
• Prepare routine departmental reports and document client status.
• Address client complaints with proper escalation as needed.

Skills

Organizational skills

Staff supervision

Problem solving

Multitasking

Compassionate approach

Education

High school diploma or equivalent

Basic computer literacy

18+ years of age

Job description

Help at Home is seeking a Care Supervisor to lead homecare teams and ensure high-quality services. The role involves supervising aides, coordinating care plans, and maintaining client relationships to support independent living in clients' homes.

Frontline responsibilities include ensuring confidentiality, training where needed, and communicating effectively with clients, aides, and leadership. The position is based in Decatur, Illinois, with a focus on compliant, patient-centered care.