Care Coordination Supervisor — Flexible Schedule

OhioGuidestone; Cleveland (OH); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Bonus potential

Flexible schedules

401(k) match

CEU trainings

Paid holidays

Health benefits

Licensure supervision

Employee assistance

Job summary

OhioGuidestone is seeking a skilled supervisor to lead client-facing teams across Ohio. The role emphasizes program integrity, fiscal accountability, and staff development to deliver high-quality behavioral health services.

You will oversee staff performance, coordinate trainings, and collaborate with agencies to ensure contract compliance while upholding our values of inclusion and ethics.

Qualifications

• 3+ years of supervisory experience managing client- or patient-facing teams.
• 1+ year of experience as a Care Coordinator within OhioRISE or similar program.
• Proficient with service delivery and case management fundamentals.
• Knowledge of human behavior and performance; behavioral and affective disorders.

Responsibilities

• Provide direct supervision to assigned staff, including hiring, training, motivating and evaluating personnel; implement discipline procedures.
• Assure fiscal accountability of all assigned programs; ensure services are documented and billing requirements are met; support budget compliance.
• Ensure program integrity, compliance and evaluation; adapt programs as standards change; meet licensing, regulatory and accreditation standards.
• Lead interpretation and support of agency policies; help develop program outcome measures and quality improvements.
• Maintain confidentiality of client interactions and data within agency standards.
• Demonstrate positive leadership and promote an inclusive work environment with internal and external contacts.
• Show flexibility and willingness to take on new responsibilities as requested.

Skills

Supervisory experience

Care coordination

Service delivery

Case management

Job description

OhioGuidestone is seeking a skilled supervisor to lead client-facing teams across Ohio. The role emphasizes program integrity, fiscal accountability, and staff development to deliver high-quality behavioral health services.

You will oversee staff performance, coordinate trainings, and collaborate with agencies to ensure contract compliance while upholding our values of inclusion and ethics.