Care Coordination Specialist — Intake & Billing

ccchicagocareers; Leoni Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including client intake, referrals, and billing data management. You will respond to inquiries and collaborate with internal teams to ensure efficient service delivery.

The role requires strong communication, data entry, and problem-solving skills, with adherence to background checks and other program requirements, in a mission-driven nonprofit

Qualifications

• H.S. Diploma or GED required.
• Strong communication, problem solving, and critical thinking skills.
• Previous data entry experience required.
• Preferred: AA degree and 1-3 years relevant experience.

Responsibilities

• Provide administrative support to care coordination process; prepare and maintain program data and billing; monitor and respond to client inquiries, concerns and complaints.
• Handle intake, processing of client referrals, and preparation of client files; ensure timely follow-up to messages to care coordination team; perform billing data entry and maintenance.
• Support clients, care coordinators, supervisors and management staff; attend trainings as required.
• Collaborate with internal stakeholders and team members as needed.
• Engage in ongoing learning and skill development; apply feedback to improve performance.

Skills

Strong communication

Problem solving

Critical thinking

Data entry

Education

H.S. Diploma or GED

Associate's Degree (AA) in related field

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including client intake, referrals, and billing data management. You will respond to inquiries and collaborate with internal teams to ensure efficient service delivery.

The role requires strong communication, data entry, and problem-solving skills, with adherence to background checks and other program requirements, in a mission-driven nonprofit