Care Coordination Specialist - In-Home & Office Support

Sky Health Care Management; Kansas City (KS); Híbrido; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and partners navigate care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

Responsibilities include coordinating communications, guiding patients through steps, supporting scheduling, documentation, and collaboration with healthcare partners to resolve inquiries.

Formación

• Strong communication, organization, and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage tasks carefully and follow established procedures.
• Comfortable using email, video-conferencing, and common office software.
• Previous healthcare, patient-support, or administrative experience is preferred.
• Relevant training or certifications are a plus, if required for the position.

Responsabilidades

• Coordinate patient and provider communications and follow-ups.
• Explain processes, next steps, and available resources to patients.
• Assist with scheduling, records organization, data entry, and other admin tasks.
• Maintain accurate and confidential documentation.
• Collaborate with colleagues and partners to resolve inquiries.
• Escalate clinical questions to qualified professionals.
• Contribute to a respectful, organized patient experience.

Conocimientos

Strong communication

Organization

Customer-service

Compassionate approach

Task management

Office software

Educación

Healthcare/administrative experience

Herramientas

Email

Video conferencing

Common office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and partners navigate care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

Responsibilities include coordinating communications, guiding patients through steps, supporting scheduling, documentation, and collaboration with healthcare partners to resolve inquiries.