Care Coordination Specialist — Discharge & Transitions

100 Greater Baltimore Medical Center, Inc.; United States; On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Free parking

Bus pass subsidy

Onsite fitness center

Tuition assistance

Competitive benefits

Job summary

GBMC HealthCare is seeking an administrative professional to support the Care Management team in Towson, MD. The role involves coordinating with hospital teams to ensure smooth care transitions and maintaining compliance with various documentation such as IMM, MOON, and OBS letters.

You will also obtain authorizations and schedule PCP appointments. Preferred candidates hold a Bachelor’s degree or equivalent experience plus at least three years in healthcare and customer service.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Three years’ experience in a health care setting preferred.
• Three years’ customer service experience preferred.

Responsibilities

• Ensures that IMM, OBS, MOON letters are given to patient in a timely manner to meet all regulations.
• Schedules appointments with primary care physicians (PCPs) for patients at high risk for readmissions.
• Assists Care Management team with a variety of administrative tasks including discharge paperwork, faxing, referrals, follow-up calls, PCP appointments, and authorizations documentation in EPIC.
• Calls pharmacies and insurance companies to obtain authorizations.

Skills

Community resources

Communication skills

Workload organization

Time management

Data analysis

Education

Bachelor's degree or equivalent experience

Job description

GBMC HealthCare is seeking an administrative professional to support the Care Management team in Towson, MD. The role involves coordinating with hospital teams to ensure smooth care transitions and maintaining compliance with various documentation such as IMM, MOON, and OBS letters.

You will also obtain authorizations and schedule PCP appointments. Preferred candidates hold a Bachelor’s degree or equivalent experience plus at least three years in healthcare and customer service.