Care Coordination Specialist – Client Services

Angels of Care Pediatric Health; Town of Florida, Northern (NY, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

Medical, Dental, Vision plans

HSA/FSA

401K

Discounts on Pet/Home/Auto Insurance

Job summary

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator for an on-site, full-time role. Typical hours are Monday–Friday during daytime business hours, with some after-hours on-call duties on select days.

The position offers an anticipated pay range of $20–$22 per hour and requires strong communication and organization to coordinate client needs with field staff. The role emphasizes frontline collaboration with clients, clinicians, and internal teams to ensure service

Qualifications

• Strong communication, time management, and problem-solving skills.
• Experience in customer service, scheduling, or staffing coordination is recommended.
• Bilingual in Spanish is a plus but not required.

Responsibilities

• Coordinate client needs with field staff capabilities to ensure service delivery.
• Assign duties to clinicians matching qualifications for safe, efficient service.
• Monitor cost containment by utilizing clinicians effectively.
• Communicate clearly and listen actively to clients and staff.
• Maintain rapport with clients and clinicians and promote teamwork.
• Participate in after-hours on-call coverage as needed.
• Plan and organize work to meet productivity requirements.

Skills

Communication

Time management

Problem solving

Organization

Reliability

Teamwork

Customer service

Education

High school diploma or GED preferred

Job description

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator for an on-site, full-time role. Typical hours are Monday–Friday during daytime business hours, with some after-hours on-call duties on select days.

The position offers an anticipated pay range of $20–$22 per hour and requires strong communication and organization to coordinate client needs with field staff. The role emphasizes frontline collaboration with clients, clinicians, and internal teams to ensure service