Care Coordination Specialist

University of California, Irvine; Orange (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Retirement Savings

Employee Discounts

Job summary

University of California, Irvine Health coordinates care for patients across the care continuum, collaborating with case managers and payors to ensure efficient discharge planning, insurance verification, referrals, and documentation in required systems.

The role requires strong English communication, familiarity with medical terminology, and experience in hospital or medical office settings to ensure high-quality patient care and resource utilization.

Qualifications

• 2 years of experience in a hospital or medical office setting.
• Extensive knowledge of Government and Commercial Insurance Plans.
• Excellent written and verbal communication skills in English.
• Experience with registration and/or billing software programs.
• Demonstrated ability to interpret and understand health plan benefit packages and make determinations.

Responsibilities

• Coordinate care services for assigned patients during an episode of illness or treatment.
• Assist with discharge planning and referrals, and follow-up medical appointments.
• Verify and obtain insurance authorization and resources as needed.
• Document activities in required computer systems and maintain records.
• Promote effective utilization of resources and collaborate with the care team.

Skills

Customer service

Medical terminology

Insurance knowledge

English skills

Referral processing

Discharge planning

Education

Tools

MS Office

Job description

University of California, Irvine Health coordinates care for patients across the care continuum, collaborating with case managers and payors to ensure efficient discharge planning, insurance verification, referrals, and documentation in required systems.

The role requires strong English communication, familiarity with medical terminology, and experience in hospital or medical office settings to ensure high-quality patient care and resource utilization.