Care Coordination Specialist

University of California - Irvine Health; Orange (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

UCI Health in Orange County, CA, seeks a care coordination professional to support patients through episodes of care. You will work with the case manager, care team, and payors to optimize resources, coordinate referrals, and ensure timely follow-up appointments.

The role requires familiarity with medical terminology, strong communication skills, and experience with government and commercial insurance plans. Flexibility for after-hours work may be required.

Qualifications

• Must have general understanding of medical terminology.
• Must demonstrate customer service skills appropriate to the job.
• Excellent written and verbal communication in English.
• Extensive knowledge of Government and Commercial Insurance Plans.

Responsibilities

• Coordinate care services for assigned patients for a defined episode of illness or treatment.
• Assist with discharge planning and referrals.
• Verify insurance and obtain authorizations as required.
• Document activities in required computer systems and register approvals.
• Schedule follow-up appointments and coordinate resources as needed.

Skills

Medical terminology

Customer service

Communication skills

Insurance knowledge

Referral authorization experience

Tools

MS Office

Billing software

Job description

UCI Health in Orange County, CA, seeks a care coordination professional to support patients through episodes of care. You will work with the case manager, care team, and payors to optimize resources, coordinate referrals, and ensure timely follow-up appointments.

The role requires familiarity with medical terminology, strong communication skills, and experience with government and commercial insurance plans. Flexibility for after-hours work may be required.