Care Coordination & Scheduling Specialist

Visiting Nurse Association of Central Jersey; Tinton Falls (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

VNA Health Group in New Jersey is seeking a Patient Service Coordinator to schedule patient visits, run essential reports, and maintain communication with clinicians, patients, and the Reimbursement team. The role emphasizes accuracy, timely care, and compassionate service in a busy office environment.

Ideal candidates bring 2–3 years of office experience, familiarity with HCHB, and strong organizational and customer service skills.

Qualifications

• High School Diploma or GED required; associate or bachelor’s degree preferred.
• 2–3 years of office experience; healthcare or medical office setting preferred.
• Strong computer skills, including Microsoft Office.
• Familiarity with HCHB is a plus.
• Excellent organizational, interpersonal, and customer service skills.

Responsibilities

• Schedule and update patient visits based on care needs.
• Run and maintain essential reports (e.g., productivity, case counts, missed visits).
• Answer incoming staff calls and refer clinical questions appropriately.
• Coordinate with the Reimbursement team on private pay/managed care lists.
• Uphold VNA Health Group’s policies on attendance and professional appearance.
• Perform other related duties as needed.

Skills

Organizational skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

HCHB familiarity

Microsoft Office

Job description

VNA Health Group in New Jersey is seeking a Patient Service Coordinator to schedule patient visits, run essential reports, and maintain communication with clinicians, patients, and the Reimbursement team. The role emphasizes accuracy, timely care, and compassionate service in a busy office environment.

Ideal candidates bring 2–3 years of office experience, familiarity with HCHB, and strong organizational and customer service skills.