Care Coordination & Referral Specialist

SEP Summit Medical Group, Inc.; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision

403b with Match

Job summary

St. Elizabeth Physicians seeks a Care Management Referral Coordinator to support telephonic and face-to-face care management, including the SEP Grant Funded Transportation Assistance program.

You will work with the Care Management Team to review referrals, provide education, and coordinate services to improve patient outcomes. The role requires strong organization, critical thinking, motivational interviewing, and solid knowledge of health care systems.

Qualifications

• Minimum: Bachelor's degree in a related field, and/or Associate's degree with equivalent experience.
• Preferred: Bachelor's degree in Human Services.
• Minimum: 2+ years in health-related or community resources field.
• Valid driver’s license, reliable transportation and current automobile insurance.
• Working knowledge of Excel, Windows and Outlook; ability to learn other computer skills.

Responsibilities

• Answer all incoming calls to the Care Management Referral Line and provide appropriate resolution.
• Review and evaluate incoming referrals and assign appropriately using critical thinking.
• Conduct initial evaluations to route referrals to the appropriate team member.
• Proactively identify and create referrals; educate patients with resources and goals.

Skills

Excel

Windows

Outlook

Care coordination

Critical thinking

Motivational interviewing

Education

Bachelor's degree or Associate's with experience

Tools

Microsoft Office

Job description

St. Elizabeth Physicians seeks a Care Management Referral Coordinator to support telephonic and face-to-face care management, including the SEP Grant Funded Transportation Assistance program.

You will work with the Care Management Team to review referrals, provide education, and coordinate services to improve patient outcomes. The role requires strong organization, critical thinking, motivational interviewing, and solid knowledge of health care systems.