Care Coordination Ops Manager: Patient Access & Discharge

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Generous time off

World-class facilities

Career advancement opportunities

Job summary

Johns Hopkins Medicine in Baltimore is seeking an experienced Manager to oversee daily operations of a designated care coordination setting and resource center, ensuring efficient patient access and smooth discharge planning. You will lead care coordination staff, ensure high-quality patient care, and align workflows with regulatory requirements, while budgeting and staff development.

This role offers competitive pay, comprehensive benefits, and opportunities to advance within a world-class

Qualifications

• Bachelor's Degree in healthcare administration, nursing, or related field.
• Minimum of seven (7) years of experience in patient navigation, care coordination, or related field including two (2) years of experience in a management capacity required.
• Managed care or call center experience preferred.

Responsibilities

• Manage daily operations of the designated care coordination setting and resource center to ensure efficient patient access and smooth workflow.
• Oversee care coordination staff, ensure high-quality patient care, and maintain regulatory compliance.
• Participate in strategic planning, identify opportunities, and develop plans aligned with organizational initiatives.
• Responsible for budgeting, staff development, and fostering a collaborative, patient-centered environment.
• Provide leadership, coordinate performance, and help ensure consistent, efficient, and high-quality service.

Education

Bachelor's Degree in healthcare administration, nursing, or related field

Job description

Johns Hopkins Medicine in Baltimore is seeking an experienced Manager to oversee daily operations of a designated care coordination setting and resource center, ensuring efficient patient access and smooth discharge planning. You will lead care coordination staff, ensure high-quality patient care, and align workflows with regulatory requirements, while budgeting and staff development.

This role offers competitive pay, comprehensive benefits, and opportunities to advance within a world-class