Manager, Care Coordination

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Retirement plans

Generous time off

World-class facilities

Career advancement opportunities

Job summary

Johns Hopkins Medicine in Baltimore is seeking an experienced Manager to oversee daily operations of a designated care coordination setting and resource center, ensuring efficient patient access and smooth discharge planning. You will lead care coordination staff, ensure high-quality patient care, and align workflows with regulatory requirements, while budgeting and staff development.

This role offers competitive pay, comprehensive benefits, and opportunities to advance within a world-class

Qualifications

• Bachelor's Degree in healthcare administration, nursing, or related field.
• Minimum of seven (7) years of experience in patient navigation, care coordination, or related field including two (2) years of experience in a management capacity required.
• Managed care or call center experience preferred.

Responsibilities

• Manage daily operations of the designated care coordination setting and resource center to ensure efficient patient access and smooth workflow.
• Oversee care coordination staff, ensure high-quality patient care, and maintain regulatory compliance.
• Participate in strategic planning, identify opportunities, and develop plans aligned with organizational initiatives.
• Responsible for budgeting, staff development, and fostering a collaborative, patient-centered environment.
• Provide leadership, coordinate performance, and help ensure consistent, efficient, and high-quality service.

Education

Bachelor's Degree in healthcare administration, nursing, or related field

Job description

Make it happen at Hopkins!

The Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from around the globe. Johns Hopkins Medicine, a nonprofit, combines over 125 years of commitment to community care with groundbreaking research, teaching and medical services to patients worldwide. outpatient encounters per year.

What You Will Do:

The Manager is responsible for managing the daily operations of a designated care coordination setting and resource center to ensure efficient and effective patient access, closed loop referral, follow-up, authorization life cycle, managing resource call center, optimizing continuity and discharge planning for patient flow. Manages care coordination staff, ensures high-quality patient care, maintains compliance with healthcare regulations, and optimizes workflows. Participates in strategic planning, identifying opportunities, and developing plans that align with the organization's strategic initiatives. Responsible for budgeting, staff development, and fostering collaborative and patient-centered environment. The role provides leadership, coordinates, supports performance, and helps ensure consistent, efficient, and high-quality service in alignment with organizational priorities.

Who Should Apply:

• Bachelor's Degree in healthcare administration, nursing, or a related field is required; One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Minimum of seven (7) years of experience of experience in patient navigation, care coordination, or a related field including two (2) years of experience in a management capacity role required. Managed care or call center experience highly preferred
• Healthcare professional licensure is preferred.

We’re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: mybenefitsjhhs.com

What Awaits You:

• Competitive pay and benefits that support you at every stage of your life and career.
• Retirement plans with employer contributions to help you plan confidently for the future.
• Generous time off so you can unplug, recharge, and enjoy life outside of work.
• Access to world-class facilities and innovative technology that fuel your curiosity.
• Endless opportunities to advance your career as part of the Johns Hopkins team.

Salary Range: Minimum 27.46/hour - Maximum 48.06/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.