Care Coordination & Onboarding Specialist

PRIMECARE HOME CARE SERVICES INC; Valdosta (GA); On-site; USD 36,000 - 56,000; Full time

Job summary

PRIMECARE HOME CARE SERVICES INC in Valdosta, GA is seeking a dedicated caregiver coordination professional to support patient care operations. The role emphasizes scheduling, client management, and excellent communication to ensure timely onboarding and service delivery.

The ideal candidate will have a high school diploma or GED, 1+ year in home health or related settings, strong organizational skills, and a valid driver's license for field visits.

Qualifications

• High school diploma or GED required; relevant healthcare experience preferred.
• 1+ year in home care, healthcare, staffing, scheduling, or related service environment.
• Excellent customer service, communication, and documentation skills.
• Valid driver’s license and reliable transportation for field visits.
• CNA credential preferred; PCA qualification pathways may apply.

Responsibilities

• Coordinate caregiver onboarding and scheduling to meet area staffing needs.
• Manage high volume inbound/outbound calls with accurate record-keeping.
• Support client admissions from intake to start of care.
• Monitor and track required documentation and packets.
• Assist field visits as needed with driver arrangements.

Skills

Customer service

Communication

Organization

Documentation

Driving

Education

High School Diploma or GED

CNA preferred

Bachelor's degree or 2+ years healthcare experience

Tools

Scheduling software

Client management systems

Multi-line phone systems

Job description

PRIMECARE HOME CARE SERVICES INC in Valdosta, GA is seeking a dedicated caregiver coordination professional to support patient care operations. The role emphasizes scheduling, client management, and excellent communication to ensure timely onboarding and service delivery.

The ideal candidate will have a high school diploma or GED, 1+ year in home health or related settings, strong organizational skills, and a valid driver's license for field visits.