Care Coordination Navigator

Theuniversityunion; San Antonio (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Theuniversityunion in San Antonio, TX seeks a Care Coordination professional to collaborate with chronically ill patients and their families, hospital staff, and community resources to promote timely access to care and reduce readmissions.

You will advocate for patients, educate using teach-back methods, and coordinate post-discharge follow-up within 48-72 hours, ensuring continuity of care across providers and community resources.

Qualifications

• Bachelor's degree or equivalent required.
• 3–5 years experience in clinical or community resource settings; care coordination and/or case management experience desired.
• Strong communication and patient advocacy skills.

Responsibilities

• Develop and implement a system for identifying and prioritizing continued-care needs for Clarity patients, including high-risk patients.
• Assist patients through the health care system by acting as patient advocate and navigator.
• Educate patients/caregivers using teach-back methods.
• Conduct post-discharge phone calls within 48–72 hours to reinforce the discharge plan.
• Facilitate patient access to appropriate medical and specialty providers.
• Coordinate continuity of patient care within Clarity and with external providers to promote quality outcomes.
• Communicate with internal/external providers and respond to their needs.
• Promote clear communication among care teams and treating clinicians.
• Support patient education and self-management of disease.
• Identify high-risk patients and add to patient registry; participate in quality initiatives.
• Facilitate meetings between patient, family, care team, payor, and community resources as needed.

Skills

Care coordination

Case management

Patient advocacy

Community resources

Education

Bachelor's degree or equivalent

3-5 years experience in clinical or community settings

Job description

Theuniversityunion in San Antonio, TX seeks a Care Coordination professional to collaborate with chronically ill patients and their families, hospital staff, and community resources to promote timely access to care and reduce readmissions.

You will advocate for patients, educate using teach-back methods, and coordinate post-discharge follow-up within 48-72 hours, ensuring continuity of care across providers and community resources.