Care Coordination MA: Transitions & Preventive Care

HCA Healthcare; Salt Lake City (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

401(k) match

Tuition assistance

Employee stock purchase plan

Job summary

HCA Healthcare is seeking a Medical Assistant Care Coordinator to support patient relationships and care transitions through telephonic outreach, care management, and preventive services. You will work within the Care Coordination team to advance CMS and payor quality initiatives across ACO/CIN networks.

The role emphasizes patient advocacy, education, and collaboration with interdisciplinary teams to improve care outcomes and system efficiency.

Qualifications

• Experience as a Medical Assistant.
• Working knowledge of Microsoft Office, PowerPoint, Internet, Adobe, and MS Outlook.
• Prefer knowledge of PCMH, CMS, ACOs, HEDIS, and payor cost sharing initiatives.
• Excellent oral and written communication skills with the ability to prepare reports with quality data.
• Working knowledge of electronic medical records, medical terminology, ICD-10, CPT II coding, HEDIS measures, and medical office processes (preferred).
• Self-motivated and flexible to changing needs, with the ability to self-direct including prioritization of multiple tasks.
• Ability to interpret and apply guidelines and maintain quality control standards.
• Knowledge of physician office practice operations and one year of experience in a physician practice is preferred.

Responsibilities

• Serve as subject matter expert in care transitions and case management.
• Develop relationships with ACO/CIN providers and staff to manage follow-up care.
• Attend learning sessions and share information with team.
• Develop tools, education and workflows to meet CMS and payor quality initiatives.
• Collaborate with interdisciplinary teams to achieve coordination of care and quality goals.
• Conduct in-person and virtual meetings with practice managers and providers.
• Prepare and submit minutes from meetings.
• Maintain confidentiality in patient, employee and physician relations.
• Act as patient advocate to facilitate appropriate care management.

Skills

Medical Assistant

Office software

Communication skills

EMR knowledge

Guidelines interpretation

Quality control

Physician office operations

Team collaboration

Tools

Microsoft Office

PowerPoint

Internet

Adobe

MS Outlook

Job description

HCA Healthcare is seeking a Medical Assistant Care Coordinator to support patient relationships and care transitions through telephonic outreach, care management, and preventive services. You will work within the Care Coordination team to advance CMS and payor quality initiatives across ACO/CIN networks.

The role emphasizes patient advocacy, education, and collaboration with interdisciplinary teams to improve care outcomes and system efficiency.