Medical Care Coordinator

Physician Care Solutions, PC; Troy (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare provider in Troy, Michigan is seeking a motivated Medical Assistant to promote the Chronic Care Management program and engage with patients. Responsibilities include conducting patient calls, documenting interactions, and ensuring compliance with HIPAA. Candidates should have a certification or relevant medical qualification and strong computer skills. This role requires teamwork and a positive attitude.

Qualifications

• Certified Medical Assistant OR qualifying medical certification.
• High school diploma or equivalent required.
• Advanced computer skills essential.
• Positive attitude and teamwork ability required.

Responsibilities

• Promote the CCM program to patients over the phone.
• Engage in conversations with patients.
• Document conversations with patients.
• Answer patient questions regarding CCM services.
• Explain benefits of the program to patients.
• Conduct onboarding and follow-up calls with patients.
• Follow HIPAA guidelines and regulations.

Skills

Telephone communication skills

Advanced computer skills

Teamwork

Education

High School diploma or equivalent

Certified Medical Assistant or qualifying medical certification

Job description

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.

Responsibilities:

The ability to promote the CCM program to patients over the phone

Engage in conversations with patients

Documentation of conversations with patients

Answer patient questions regarding CCM services

Explaining benefits of the program to the patient

Conducting onboard and follow-up calls with patients

Follow HIPAA guidelines and regulations

Requirements:

Certified Medical Assistant OR qualifying medical certification

High School diploma or equivalent

Advanced computer skills

Telephone communications skills

Ability to work with multiple computer screens and programs simultaneously

Positive attitude and ability to work well with others in a team environment