Medical Care Manager

Physician Care Solutions, PC; Troy (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Troy, MI is seeking a motivated Medical Assistant to promote the Chronic Care Management (CCM) program. The role involves reaching out to patients, answering questions, and documenting conversations. Candidates must be certified assistants and possess strong communication and computer skills. The ideal fit will have a positive attitude and team spirit, focused on improving patient outcomes and adhering to HIPAA guidelines.

Qualifications

• Certified Medical Assistant or equivalent certification is required.
• High school diploma or equivalent is mandatory.
• Must possess advanced computer skills.

Responsibilities

• Promote the CCM program to patients over the phone.
• Engage in conversations with patients regarding their care.
• Document conversations with patients accurately.

Skills

Telephone communications skills

Advanced computer skills

Teamwork

Education

High School diploma or equivalent

Certified Medical Assistant OR qualifying medical certification

Job description

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.

Responsibilities

• The ability to promote the CCM program to patients over the phone
• Engage in conversations with patients
• Documentation of conversations with patients
• Answer patient questions regarding CCM services
• Explaining benefits of the program to the patient
• Conducting onboard and follow-up calls with patients
• Follow HIPAA guidelines and regulations

Requirements

• Certified Medical Assistant OR qualifying medical certification
• High School diploma or equivalent
• Advanced computer skills
• Telephone communications skills
• Ability to work with multiple computer screens and programs simultaneously
• Positive attitude and ability to work well with others in a team environment