Care Coordination & Enrollment Specialist - Health Access

Open-Sky-Community-Services; Worcester (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Excellent supervision

Generous paid time off

Job summary

Open Sky Community Services in Worcester, MA seeks an Enrollment and Care Coordination Specialist to screen, enroll, and support members in CSP-HI, housing and nutrition programs, with data entry into the electronic health record system. The role includes coordinating with housing specialists and ensuring service orientations and consent are completed.

The ideal candidate will have at least two years of housing/behavioral health experience, strong communication, and a valid driver’s license.

Qualifications

• High School Diploma, GED or equivalent, required.
• Minimum of two years’ experience with housing and behavioral health population, required.
• Valid driver's license and acceptable driving history, required.
• Experience with electronic health records, billing and/or referral management strongly preferred.

Responsibilities

• Screen individuals for CSP-HI, housing, nutrition program, navigation and transitional goods eligibility.
• Complete enrollment including orientation to services, consents, and data entry into the EHR.
• Provide training, monitoring, feedback and corrective action to housing specialists.
• Assign and track housing specialists caseloads in collaboration with the team lead.
• Outreach to community providers to develop relationships and referral pathways.
• Verify insurance eligibility and monitor insurance eligibility for each member; obtain authorizations and track expirations.
• Participate in live review meetings with insurance company representatives for each member.

Skills

Communication skills

Team collaboration

Attention to detail

EHR experience

Driver's license

Education

High school diploma or GED

Tools

EHR systems

Billing software

Referral management systems

Job description

Open Sky Community Services in Worcester, MA seeks an Enrollment and Care Coordination Specialist to screen, enroll, and support members in CSP-HI, housing and nutrition programs, with data entry into the electronic health record system. The role includes coordinating with housing specialists and ensuring service orientations and consent are completed.

The ideal candidate will have at least two years of housing/behavioral health experience, strong communication, and a valid driver’s license.