Client Care Experience Coordinator

Right at Home South Central Michigan; Jackson (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Right at Home South Central Michigan is seeking a Care Coordinator to develop and maintain client care plans, ensuring exceptional in-home experiences for clients and families.

You will coordinate with clients, families, care partners and referral sources to deliver safe, meaningful care and mentor caregivers on delivery of care plans. A high school diploma with two years of business experience and willingness to on-call after hours are required.

Qualifications

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.
• Have a valid driver’s license and use of insured automobile.
• Strong computer skills a must.

Responsibilities

• Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
• Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
• Serves as a mentor to caregivers and supports their care delivery.
• Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.

Skills

Communication

Computer skills

Organization

Decision making

On-call availability

Education

High School Diploma

Tools

Microsoft Office

CRM software

Job description

Right at Home South Central Michigan is seeking a Care Coordinator to develop and maintain client care plans, ensuring exceptional in-home experiences for clients and families.

You will coordinate with clients, families, care partners and referral sources to deliver safe, meaningful care and mentor caregivers on delivery of care plans. A high school diploma with two years of business experience and willingness to on-call after hours are required.