Care Coordination CMA — High-Impact, Hybrid to On‑Site

Phamily; Indianapolis (IN); Ibrido; USD 52.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Comprehensive medical, dental, vision

35 days PTO annually

HSA/FSA

401(k) match

Descrizione del lavoro

Jaan Health seeks dynamic and motivated Certified Medical Assistants (CMA) Clinical Care Coordinators to join our care team, reporting to the Clinical Operations Manager. You will support patient-centered, team-based care and assist PCPs in managing their panel using a population management informatics tool.

The role emphasizes high-volume outreach via calls, texts, and platform messaging with accurate documentation.

Competenze

• Certified Medical Assistant with clinical experience.
• Experience in care management or population health preferred.
• Excellent communication and technology skills.
• Experience with electronic health records (EHRs) required.

Mansioni

• Conduct high-volume patient outreach via phone, text, and digital platforms.
• Document patient interactions and care management activities in EHRs (EPIC, Cerner, Allscripts, eCW, etc).
• Support clinicians with intake coordination, appointment scheduling, and follow-ups.
• Assist with patient onboarding and enrollment processes with client operations teams.
• Deliver training sessions on care protocols, systems, and operations.

Conoscenze

Care coordination

Patient outreach

Multi-tasking

Communication

Formazione

Certified Medical Assistant

Strumenti

EPIC

Cerner

Allscripts

eCW

Descrizione del lavoro

Jaan Health seeks dynamic and motivated Certified Medical Assistants (CMA) Clinical Care Coordinators to join our care team, reporting to the Clinical Operations Manager. You will support patient-centered, team-based care and assist PCPs in managing their panel using a population management informatics tool.

The role emphasizes high-volume outreach via calls, texts, and platform messaging with accurate documentation.