Care Coordination & Authorization Scheduler

Advocate Health Care; Macon (GA); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health Care in Macon, GA seeks a full-time Referral Coordinator to manage referrals, obtain authorizations, and guide patients through insurance coverage. The role collaborates with multiple departments, schedules procedures, and ensures care gaps are minimized.

The ideal candidate has a High School Diploma or GED, strong computer skills, and prior customer service experience in a healthcare setting. This position offers a 40-hour workweek with a daytime schedule.

Qualifications

• High school diploma or GED required.
• Computer experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Obtains all authorizations needed and directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services with internal and ancillary providers.
• Reviews schedules and confirms time allocations; follows up on referrals to ensure no care gaps.

Skills

Customer service

Insurance coverage

Computer skills

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health Care in Macon, GA seeks a full-time Referral Coordinator to manage referrals, obtain authorizations, and guide patients through insurance coverage. The role collaborates with multiple departments, schedules procedures, and ensures care gaps are minimized.

The ideal candidate has a High School Diploma or GED, strong computer skills, and prior customer service experience in a healthcare setting. This position offers a 40-hour workweek with a daytime schedule.