Referral & Authorization Scheduling Specialist

Carolinas Medical Center; Old Point Station (SC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a full-time Referrals Coordinator in the Musculoskeletal Administration department (Corporate - Referrals). The role coordinates patient referrals, verifies insurance details, and ensures timely authorizations and scheduling across departments.

The position offers a comprehensive benefits package and a pay range of $20.80–$31.20 per hour, with a standard 40-hour workweek and typical 8 am–5 pm schedule.

Qualifications

• High School Diploma or GED is required.
• Computer experience is required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software is preferred.
• Customer service experience is required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Education

High School Diploma or GED

Customer service experience

Tools

Medical records software

Job description

Advocate Health is seeking a full-time Referrals Coordinator in the Musculoskeletal Administration department (Corporate - Referrals). The role coordinates patient referrals, verifies insurance details, and ensures timely authorizations and scheduling across departments.

The position offers a comprehensive benefits package and a pay range of $20.80–$31.20 per hour, with a standard 40-hour workweek and typical 8 am–5 pm schedule.