Care Coordination Associate — Patient Scheduling & Support

ModivCare; Mount Carbon (PA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts (retail, hotel, etc

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital…

Job summary

CareGivers America - NEPA, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to ensure patient care needs are met efficiently. The role offers an hourly pay of $15.00-$16.00 based on experience and a Monday–Friday 8:30 AM–5:00 PM schedule.

Office address: 23 S Centre St, Pottsville, PA 17901. You will receive referrals, determine eligibility, coordinate intake, and be the main contact for patients and healthcare professionals.

Qualifications

• 1+ years of Customer Service experience required.
• 1+ years of Home Care experience preferred.
• High school diploma or equivalent required.
• Bilingual in English & Spanish preferred.

Responsibilities

• Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
• Collaborate with internal teams to determine patient eligibility and initiate the intake process.
• Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
• Address inquiries, concerns, and provide guidance on accessing services and resources.
• Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
• Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs.
• Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
• Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
• Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

Skills

Customer Service

Bilingual (English & Spanish)

Education

High school diploma or equivalent

Job description

CareGivers America - NEPA, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to ensure patient care needs are met efficiently. The role offers an hourly pay of $15.00-$16.00 based on experience and a Monday–Friday 8:30 AM–5:00 PM schedule.

Office address: 23 S Centre St, Pottsville, PA 17901. You will receive referrals, determine eligibility, coordinate intake, and be the main contact for patients and healthcare professionals.