Care Coordination Assistant - Transition of Care

University of Michigan; Michigan; On-site; USD 52,000 - 68,000; Full time

Job summary

University of Michigan, Complex Care Manager Assistant, supports transitions of care and coordinates services for patients with complex health needs. You will work with the Complex Care Manager to ensure follow-up, arrange resources, and collaborate with Michigan Medicine providers.

The role involves managing a caseload of lower-acuity patients, addressing barriers to care, and maintaining timely documentation in electronic health records to support care continuity.

Qualifications

• Bachelor's degree, Associates degree in social sciences or related field, or equivalent combination of education and experience.

Responsibilities

• Provide transition-of-care services for selected patient populations, ensuring follow-up needs are in place and understood by patients.
• Coordinate resources such as home health, medical equipment, appointments, and transportation to support continuity of care.
• Deliver case management services to address barriers to care, including housing, food security, and mental health services.
• Build trusting relationships to enhance patient engagement and coordinate care across providers and community partners.
• Maintain accurate documentation in electronic health record systems and assist with case review and closure criteria.

Skills

Care coordination

Patient scheduling

Communication skills

Organizational skills

Education

Bachelor's degree

Associates degree in social sciences

Job description

University of Michigan, Complex Care Manager Assistant, supports transitions of care and coordinates services for patients with complex health needs. You will work with the Complex Care Manager to ensure follow-up, arrange resources, and collaborate with Michigan Medicine providers.

The role involves managing a caseload of lower-acuity patients, addressing barriers to care, and maintaining timely documentation in electronic health records to support care continuity.