Care Coordination Assistant — Patient Care & Access

AdventHealth; Georgia; On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is hiring a Care Management Assistant in Calhoun, Georgia. The role supports excellent patient-centered service, coordinating care with the care team and securing insurance authorizations for post-acute needs.

You will arrange transportation and follow-up appointments, while documenting communications in line with regulations. The position requires strong clerical and computer skills, a high school diploma or equivalent, and familiarity with medical terminology.

Qualifications

• High School Diploma or equivalent required.
• Intermediate to advanced computer skills including Microsoft Office suite (Word, Outlook, PowerPoint, Excel).
• Excellent interpersonal and communication skills required.
• Medical terminology helpful.

Responsibilities

• Promotes excellent customer service through interactions with patients, physicians, care managers and the healthcare team.
• Coordinates patient care and services arrangements under RN or SW Care Manager direction.
• Obtains insurance authorization for post-acute care needs as directed by the Care Manager.
• Arranges patient transportation and follow-up appointments; documents regulatory letters to patients or their representatives.

Skills

Microsoft Office

Interpersonal skills

Medical terminology

Clerical skills

Education

High School Graduate

Tools

Word

Outlook

PowerPoint

Excel

Job description

AdventHealth is hiring a Care Management Assistant in Calhoun, Georgia. The role supports excellent patient-centered service, coordinating care with the care team and securing insurance authorizations for post-acute needs.

You will arrange transportation and follow-up appointments, while documenting communications in line with regulations. The position requires strong clerical and computer skills, a high school diploma or equivalent, and familiarity with medical terminology.