Care Coordination Assistant for Patient Care & Admin

adventhealth; Calhoun (GA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Calhoun, GA is seeking a Care Management Assistant to support patient care coordination under the direction of a RN or Care Manager. You will interact with patients, physicians, and the care team to ensure smooth service delivery.

Responsibilities include coordinating care, arranging transportation, obtaining insurance authorization for post-acute needs, and documenting regulatory letters. Prior office experience preferred; strong computer and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• 1+ years office experience preferred, preferably in a medical setting.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Skills

Interpersonal communication

Public relations

Clerical skills

Medical terminology helpful

Education

High School Diploma or GED

Tools

Microsoft Office

Word

Outlook

PowerPoint

Excel

Job description

AdventHealth in Calhoun, GA is seeking a Care Management Assistant to support patient care coordination under the direction of a RN or Care Manager. You will interact with patients, physicians, and the care team to ensure smooth service delivery.

Responsibilities include coordinating care, arranging transportation, obtaining insurance authorization for post-acute needs, and documenting regulatory letters. Prior office experience preferred; strong computer and communication skills are essential.