Care Management Assistant — Patient Care & Coordination

adventhealth; Ocala (FL); On-site; USD 23,419 - 37,195; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Job summary

AdventHealth in Ocala, FL is seeking a staff member to support patient care coordination and administrative tasks under RN or Social Work supervision. The role emphasizes strong communication with patients, families and the healthcare team, along with accurate data entry and regulatory documentation.

The position requires a high school diploma and office experience, preferably in a medical setting, and offers comprehensive benefits and the opportunity to contribute to coordinated post-acute care

Qualifications

• High school diploma or equivalent required.
• 1+ year office experience required.
• 1+ year office experience in a medical setting required.
• Previous data entry experience required.

Responsibilities

• Promotes excellent customer service through interactions with patients, physicians, care managers and the healthcare team.
• Coordinates patient care and services arrangements under the direction of an RN or SW Care Manager and in collaboration with the patient/family.
• Documents delivery of regulatory letters to patients or representatives in accordance with regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.

Skills

Interpersonal skills

Communication skills

Medical terminology

Clerical skills

Education

High School diploma

Tools

Microsoft Office

Word

Outlook

PowerPoint

Excel

Job description

AdventHealth in Ocala, FL is seeking a staff member to support patient care coordination and administrative tasks under RN or Social Work supervision. The role emphasizes strong communication with patients, families and the healthcare team, along with accurate data entry and regulatory documentation.

The position requires a high school diploma and office experience, preferably in a medical setting, and offers comprehensive benefits and the opportunity to contribute to coordinated post-acute care