Care Coordination Assistant

AdventHealth; Kissimmee (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement plan

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth Kissimmee is seeking a patient care coordinator to promote excellent customer service through interactions with patients, physicians, care managers and the healthcare team.

Under the direction of a RN or Care Manager, you will coordinate patient care and post-acute services, arrange transportation, obtain insurance authorizations, and document regulatory letters to patients or representatives as required by regulations.

Qualifications

• High school diploma or equivalent required.
• 1+ office experience preferred, preferably in a medical setting.
• Previous data entry experience preferred.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Arranges patient transportation and follow up appointments.
• Documents delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.

Skills

Microsoft Office

Interpersonal skills

Medical terminology

Clerical skills

Education

High school diploma

Job description

AdventHealth Kissimmee is seeking a patient care coordinator to promote excellent customer service through interactions with patients, physicians, care managers and the healthcare team.

Under the direction of a RN or Care Manager, you will coordinate patient care and post-acute services, arrange transportation, obtain insurance authorizations, and document regulatory letters to patients or representatives as required by regulations.