Care Coordination Assistant – Discharge & Post-Acute

NYU Langone Health; Village of Patchogue (NY); On-site; USD 34,000 - 50,000; Full time

Job summary

NYU Langone Hospital—Suffolk is seeking a Care Management Assistant to join our full‑time daytime team. Working under the RN Care Manager and LCSW, you will help set up post‑hospital care and ensure discharge planning documentation is complete. You will support intake, referrals, and communications with payors to facilitate smooth transitions for patients.

The role emphasizes collaboration, attention to detail, and compassionate, patient‑centered service in a busy hospital setting.

Qualifications

• High School Diploma or GED.
• Knowledge of medical terminology.
• Computer skills: Word processing, spreadsheets, email.
• Excellent interpersonal skills to effectively communicate with internal and external customers.
• Excellent organizational and analytical skills necessary to manage multiple tasks.
• Able to work in a team structure.
• Self-directed, able to work independently.
• Good oral and written communication skills.

Responsibilities

• Participates in discharge planning activities as needed to ensure a timely patient discharge and appropriate linkage with post-acute providers.
• Assists in the research for preferred providers available to provide post hospital care to meet patients needs.
• Contacts post-acute care providers and transmits information needed for referral process, and follows up to ensure timely communication and identification of available resources.
• Obtains payor certification for post-acute services.
• Collects, copies, and transmits pertinent clinical and patient demographic information required to complete arrangements for post discharge care and/or placement, as directed by the care managers and social workers.
• Coordinates and arranges transportation, DME and community services, as directed by the care managers and social workers.
• Maintains a working knowledge of community agency resources as required for role.

Skills

Medical terminology

Interpersonal skills

Organizational skills

Analytical skills

Communication skills

Teamwork

Self-directed

Independent work

Written communication

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

Email

Job description

NYU Langone Hospital—Suffolk is seeking a Care Management Assistant to join our full‑time daytime team. Working under the RN Care Manager and LCSW, you will help set up post‑hospital care and ensure discharge planning documentation is complete. You will support intake, referrals, and communications with payors to facilitate smooth transitions for patients.

The role emphasizes collaboration, attention to detail, and compassionate, patient‑centered service in a busy hospital setting.