Care Coordination Assistant - Case Management (Day Shift)

HonorHealth; Scottsdale (AZ); On-site; USD 25,000 - 36,000; Part time

Job summary

HonorHealth's Osborn Medical Center is seeking a Case Management Administrative Assistant to support the Case Management team. You will help organize workflow, track information, and coordinate with community resources to optimize post-discharge care.

The role emphasizes routine clerical tasks, patient and staff inquiries, and collaboration with insurers and referral partners. A High School Diploma or GED is required, with Associates preferred for advancement.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• 1 year clerical support experience required.
• 1 year administrative support in a clinical environment or utilizing medical terminology preferred.

Responsibilities

• Performs a variety of routine clerical activities.
• Assists case managers with information gathering, paperwork, and file organization.
• Coordinates with outside agencies and monitors case status.
• Answers questions and provides detailed information to patients and staff.
• Follows through on patient needs via service coordination.
• Distributes post-acute placement requests to regional resources.
• Maintains communication with referring Case Management team.
• Arranges safe transportation meeting patients' needs.
• Gathers information from insurers and financial counselors for benefit coverage.
• Prioritizes placement requests with Case Management.
• Facilitates post-acute services and equipment requests with community resources.
• Performs other duties as assigned.

Skills

Clerical support

Administrative support

Communication

Coordination

Education

High School Diploma or GED

Associates Preferred

Medical terminology

Job description

HonorHealth's Osborn Medical Center is seeking a Case Management Administrative Assistant to support the Case Management team. You will help organize workflow, track information, and coordinate with community resources to optimize post-discharge care.

The role emphasizes routine clerical tasks, patient and staff inquiries, and collaboration with insurers and referral partners. A High School Diploma or GED is required, with Associates preferred for advancement.