Care Coordination Assistant (Case Management)

Peninsula Post Acute; Burlingame (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid holidays

PTO

401(k)

Job summary

Peninsula Post Acute is seeking a reliable Case Manager Assistant to provide administrative and care coordination support. You will assist with discharge planning, coordinate services, and maintain resident records while communicating with residents, families, hospitals, and providers.

The ideal candidate will have healthcare exposure, strong organization, and excellent communication skills, with a compassionate approach to assist residents and interdisciplinary teams.

Qualifications

• Prior healthcare experience in skilled nursing, rehabilitation, social services, or case management preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Dependable with good follow-through and detail orientation.
• Ability to work with residents, families, and interdisciplinary teams.

Responsibilities

• Assist Case Managers with daily administrative and coordination duties.
• Communicate with residents, families, hospitals, and providers.
• Support discharge planning and post-discharge services coordination.
• Maintain accurate resident records and documentation.
• Coordinate referrals, appointments, and transportation arrangements.
• Ensure timely completion of tasks and confidentiality per HIPAA.

Skills

Healthcare experience

Organizational skills

Communication skills

Customer service

HIPAA familiarity

Tools

Computer skills

Job description

Peninsula Post Acute is seeking a reliable Case Manager Assistant to provide administrative and care coordination support. You will assist with discharge planning, coordinate services, and maintain resident records while communicating with residents, families, hospitals, and providers.

The ideal candidate will have healthcare exposure, strong organization, and excellent communication skills, with a compassionate approach to assist residents and interdisciplinary teams.