Case Manager Assistant

(Peninsula Post Acute) Pear Holdings, LLC; United States; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Paid Holidays

401(k)

Job summary

Peninsula Post Acute is seeking a reliable Case Manager Assistant to join our team in a full-time role. You will provide administrative and care coordination support to ensure residents receive timely services and smooth transitions during stay and discharge, working closely with residents, families, and the Case Management team.

The ideal candidate is dependable, detail-oriented, and professional, with strong communication and a compassionate approach to residents and families.

Qualifications

• Previous experience in healthcare, skilled nursing, rehabilitation, social services, case management, or related field preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Dependable with strong follow-through and attention to detail.
• Ability to prioritize responsibilities in a fast-paced environment.
• Proficient with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Positive attitude, strong work ethic, and willingness to assist where needed.

Responsibilities

• Assist Case Managers with daily administrative and coordination duties.
• Communicate with residents, families, hospitals, healthcare providers, and community agencies.
• Support discharge planning and coordination of post-discharge services.
• Maintain accurate documentation and resident records.
• Assist with referrals, appointments, transportation arrangements, and follow-up services.
• Coordinate information between departments to ensure timely completion of tasks.
• Monitor outstanding items and follow through to completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide professional, compassionate support to residents and their families.
• Perform additional duties as assigned to support the Case Management department.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Attention to detail

Job description

Case Manager Assistant - Full Time Peninsula Post Acute Pay Rate: $30.00-$35.00 per hour (DOE) Schedule: Full Time Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401(k), and more

Peninsula Post Acute is seeking a reliable, dependable, and compassionate Case Manager Assistant to join our team. We are looking for someone who takes initiative, follows through on responsibilities, communicates effectively, and can be counted on to support residents, families, and the Case Management team every day. This is an excellent opportunity for an organized professional who enjoys helping others and thrives in a fast-paced healthcare environment.

Position Overview The Case Manager Assistant provides administrative and care coordination support to the Case Management department, helping ensure residents receive timely services and a smooth transition throughout their stay and discharge process. The ideal candidate is dependable, detail-oriented, professional, and committed to delivering excellent customer service while working collaboratively with residents, families, healthcare providers, and interdisciplinary team members.

Key Responsibilities

• Assist Case Managers with daily administrative and coordination duties.
• Communicate with residents, families, hospitals, healthcare providers, and community agencies.
• Support discharge planning and coordination of post-discharge services.
• Maintain accurate documentation and resident records.
• Assist with referrals, appointments, transportation arrangements, and follow-up services.
• Coordinate information between departments to ensure timely completion of tasks.
• Monitor outstanding items and follow through to completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide professional, compassionate support to residents and their families.
• Perform additional duties as assigned to support the Case Management department.

Qualifications

• Previous experience in healthcare, skilled nursing, rehabilitation, social services, case management, or a related field preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Dependable with strong follow-through and attention to detail.
• Ability to prioritize responsibilities in a fast-paced environment.
• Proficient with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Positive attitude, strong work ethic, and willingness to assist where needed.

Why Join Peninsula Post Acute?

At Peninsula Post Acute, we value team members who are compassionate, reliable, and committed to providing exceptional resident care.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country.

Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services.

We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making.

In addition, PACS helps connect exceptional people with premier healthcare careers across the country.

We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.