Care Concierge - Onsite Dallas, Hybrid Option

Medix™; Dallas (TX); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Voluntary Benefits

Life, AD&D and Disability Insurance

16 days PTO in your first full year of

Job summary

Medix in Dallas is seeking a Care Advisor to deliver concierge-level care coordination for members undergoing surgical care. The role is fully onsite in downtown Dallas, with a strong emphasis on educating members about the surgery process and coordinating with providers to ensure a smooth journey.

The position requires a Bachelor's or Associate's Degree. You must commute daily to the Dallas office; after training you may remotely work one day per week, with potential for two days after meeting

Qualifications

• Bachelor's or Associate's Degree required
• Ability to commute to and work in the Dallas office daily
• Ability to work in a fast paced environment

Responsibilities

• Assist members with finding a provider in network for surgeries
• Assist with scheduling procedures
• Handle inbound and outbound calls
• Send referrals
• Confirm appointments with patients and provider offices
• Taking information from members and logging this correctly into the CRM system
• Assist with booking travel
• Coordinate follow up appointments
• Call provider offices to request medical records

Education

Bachelor's or Associate's Degree

Job description

Medix in Dallas is seeking a Care Advisor to deliver concierge-level care coordination for members undergoing surgical care. The role is fully onsite in downtown Dallas, with a strong emphasis on educating members about the surgery process and coordinating with providers to ensure a smooth journey.

The position requires a Bachelor's or Associate's Degree. You must commute daily to the Dallas office; after training you may remotely work one day per week, with potential for two days after meeting