Front Desk Specialist - Patient Care & Visitors

Life Care Centers of America; Littleton (MA); On-site; USD 42,000 - 46,000; Full time

Job summary

Life Care Centers of America is seeking a friendly Receptionist to serve as the facility's first point of contact for visitors and callers, providing efficient clerical support in a post-acute care setting.

The role requires basic computer skills, confidentiality, and strong customer service. You will collaborate with care staff to ensure smooth daily operations and compliance with policies.

Qualifications

• High school diploma or equivalent required.
• Secretarial science program from an accredited college/university OR minimum 6 months clerical experience.

Responsibilities

• Serve as first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate effectively and work with an interdisciplinary team.
• Sit, stand, bend, lift, push, pull, stoop, walk, reach and move during shifts.
• Read, write, speak, and understand English.

Skills

Microsoft Word

Microsoft Excel

Email management

Education

High school diploma or equivalent

Secretarial science program

6 months clerical experience

Job description

Life Care Centers of America is seeking a friendly Receptionist to serve as the facility's first point of contact for visitors and callers, providing efficient clerical support in a post-acute care setting.

The role requires basic computer skills, confidentiality, and strong customer service. You will collaborate with care staff to ensure smooth daily operations and compliance with policies.