Care Coach: In-Home Wellness Navigator

Humana, Inc.; Fort Myers (FL); On-site; USD 54,000 - 73,000; Full time

Job summary

The Care Coach 1 position with Humana, Inc. supports member wellness through assessment, planning, and coordination of services.

You will travel locally (75-90%) to visit Medicaid members in homes and facilities, building member-specific care plans under supervision to ensure optimal outcomes. Requirements include a Bachelor’s degree in health and human services, 2+ years of related experience, strong verbal and written communication, and proficiency with electronic information systems.

Qualifications

• Must live in Collier or Charlotte county in Florida.
• Bachelor's degree in health and human services field.
• 2+ years of related experience.
• Exceptional verbal/written skills.
• Use of a variety of electronic information applications/software programs.
• Requires valid state driver's license, reliable vehicle, and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel.
• Assesses and evaluates member's needs and requirements in order to establish a member specific care plan.
• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being.
• Planning and implementing interventions to meet those needs.
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.
• Guides members/families towards resources appropriate for their care.
• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract.

Skills

Verbal communication

Written communication

Driver's license

Electronic information applications

Education

Bachelor's degree in health and human services

Tools

Electronic health records

Job description

The Care Coach 1 position with Humana, Inc. supports member wellness through assessment, planning, and coordination of services.

You will travel locally (75-90%) to visit Medicaid members in homes and facilities, building member-specific care plans under supervision to ensure optimal outcomes. Requirements include a Bachelor’s degree in health and human services, 2+ years of related experience, strong verbal and written communication, and proficiency with electronic information systems.