Care Advocate: Insurance & Patient Support

ActivStyle, LLC; United States; Remote; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Benefits

Paid Time Off (PTO)

401(k) with company match

Employee Assistance Program

Zusammenfassung

ActivStyle, LLC in Nevada is seeking a compassionate Customer Service Specialist to become the friendly voice guiding patients through the front-end process. You’ll handle inbound calls, assist with orders, verify insurance, and educate patients about their financial responsibility, all while maintaining HIPAA compliance.

In a fast-paced, team-driven environment, you’ll navigate EMR systems, document accurately, and collaborate with billing and operations to resolve issues.

Qualifikationen

• High School Diploma or equivalent plus 1 year of health care admin/insurance customer service experience.
• Senior level requires two years of work-related experience and one year of exact job experience.

Aufgaben

• Learn and understand the full front-end process for patients.
• Answer calls and emails promptly according to goals.
• Process orders and verify documentation.
• Complete insurance verification and determine eligibility, coverage, co-insurances, and deductibles.
• Navigate multiple EMR systems to obtain documentation.

Kenntnisse

Analytical thinking

Decision making

Communication

Multitasking

MS Office

Healthcare knowledge

Adaptability

Independent work

Tech-savviness

Ausbildung

High School Diploma or equivalent

Tools

EMR systems

Jobbeschreibung

ActivStyle, LLC in Nevada is seeking a compassionate Customer Service Specialist to become the friendly voice guiding patients through the front-end process. You’ll handle inbound calls, assist with orders, verify insurance, and educate patients about their financial responsibility, all while maintaining HIPAA compliance.

In a fast-paced, team-driven environment, you’ll navigate EMR systems, document accurately, and collaborate with billing and operations to resolve issues.