Care advocate

Copa Health; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Health Coverage – monthly tax-free ICH

Dental and Vision

PTO 3 weeks + wellness day

10 paid holidays

Tuition reimbursement

403(b) with company match

Employee assistance program

Life insurance

Disability coverage

Pet insurance

Job summary

Copa Health is actively seeking a compassionate Care Advocate to support a 24/7 transitional housing program. You will ensure participant safety and well-being while fostering a welcoming environment, coordinating move-ins/outs, and connecting residents with life skills and resources.

You will help participants grow toward independence, supervise meals, and maintain facility safety. This role requires a proactive, empathetic approach and strong teamwork.

Qualifications

• High school diploma or GED required.
• At least 6 months of experience in human services, shelter, or transitional housing (related volunteer experience considered).
• Valid driver’s license with eligibility to drive company vehicles.
• Must obtain a Level 1 Fingerprint Clearance Card within 8 weeks of hire.
• TB clearance required at hire and annually thereafter.
• Must successfully complete pre-employment drug screening.
• Knowledge of Arizona community resources preferred.

Responsibilities

• Support participants in understanding and following program expectations.
• Conduct rounds and wellness checks to monitor safety and security.
• De-escalate conflicts safely and appropriately; engage crisis response as needed.
• Encourage life skills, job readiness, and financial literacy programs.
• Connect participants to case management and community resources.
• Coordinate move-ins and move-outs for smooth transitions.
• Maintain accurate supply inventory and oversee meal services.

Skills

Customer service

Crisis de-escalation

Team collaboration

Education

High school diploma or GED

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $17-$20.00

Who We’re looking for

Copa Health is seeking a compassionate and motivated Care Advocate to join our 24/7 transitional housing program. As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of participants while fostering a welcoming and supportive environment.

You’ll be hands‑on in daily operations‑coordinating move‑ins and move‑outs, supporting participants with life skills and resources, overseeing meal services, ensuring facility cleanliness and safety, and conducting wellness checks. This role is essential to helping individuals stabilize, grow, and successfully transition toward independence.

Key Responsibilities

• Support participants in understanding and following program expectations.
• Conduct rounds and wellness checks to monitor safety and security.
• De‑escalate conflicts safely and appropriately; engage crisis response as needed.
• Encourage life skills, job readiness, and financial literacy programs.
• Connect participants to case management and community resources.
• Coordinate move‑ins and move‑outs for smooth transitions.
• Maintain accurate supply inventory and oversee meal services.

Qualifications

• High school diploma or GED.
• At least 6 months of experience in human services, shelter, or transitional housing (related volunteer experience considered).
• Valid driver’s license with eligibility to drive company vehicles.
• Must obtain a Level 1 Fingerprint Clearance Card within 8 weeks of hire.
• TB clearance required at hire and annually thereafter.
• Must successfully complete pre-employment drug screening.
• Knowledge of Arizona community resources preferred.

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. Sign on and retention incentives are subject to change.