Campus Ambassador

Copa Health; Phoenix (AZ); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health coverage

PTO 3 weeks + wellness day

Dental & Vision coverage

401(k) with company match

Tuition reimbursement

Employee assistance program

Job summary

Copa Health is seeking a friendly Campus Ambassador to greet visitors and assist on the West Valley campus. This front-facing role represents Copa Health's values and requires standing, walking, and occasional lifting in an office setting.

The position runs Monday through Friday from 8:00 am to 5:00 pm, with a starting pay of $15.50 per hour plus comprehensive benefits and opportunities for growth within the organization.

Qualifications

• HS Diploma/GED and six (6) months customer service experience.
• TB test clearance required at the time of hire and annually.
• Successfully complete a pre-employment drug screening.
• Must have a fingerprint clearance card issued by the department of Public Safety or eligible to receive one within eight (8) weeks if hired.

Responsibilities

• Guides participants, family, and guests to Copa Health West Valley’s main lobby to be checked in.
• Ensures participants are not wandering to other suites in the building and are not loitering in building’s main lobby or restrooms.
• Shows participants and guests where the designated smoking areas are located.
• Ensures the flow of drivers dropping off participants goes uninterrupted and informs the drivers where they are and are not able to park.
• Answers basic questions about services that are provided, hours of operation and who to contact if there are any issues or concerns.
• Tries to ensure that safety protocols are being followed and brings any issues to the attention of campus leadership.

Skills

Customer service

Education

HS Diploma/GED

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high‑quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $15.50

Who We're looking for

Copa Health is seeking a friendly, personable and helpful Campus Ambassador to assist people on the campus get to their destination with a warm greeting and help if needed. The Campus Ambassador is the main face of the West Valley clinic and represents all 6 of Copa Health's core values to the fullest degree! Requires prolonged periods of standing, walking, frequent bending, stooping, or stretching and sitting. Lifting may be required. Work is performed in an office setting. Exposed to outside weather conditions.

Standard work schedule

Monday through Friday 8:00 am-5:00 pm

Key Responsibilities

• Guides participants, family, and guests to Copa Health West Valley’s main lobby to be checked in. May assist with guiding EMS or Fire Department through back entrance if necessary.
• Ensures participants are not wandering to other suites in the building and are not loitering in building’s main lobby or restrooms.
• Shows participants and guests where the designated smoking areas are located.
• Ensures the flow of drivers dropping off participants goes uninterrupted and informs the drivers where they are and are not able to park. (No parking and waiting in the front of the building).
• Answers basic questions about services that are provided, hours of operation and who to contact if there are any issues or concerns.
• Tries to ensure that safety protocols are being followed and brings any issues to the attention of campus leadership.

Qualifications

• HS Diploma/GED and six (6) months customer service experience
• TB test clearance required at the time of hire and annually
• Successfully complete a pre‑employment drug screening
• Must have a fingerprint clearance card issued by the department of Public Safety or eligible to receive one within eight (8) weeks if hired

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre‑Employment Criminal Background and Drug Testing Required. EOE.