Case Manager / West Valley

Copa Health; Phoenix (AZ); On-site; USD 25,485 - 30,996; Full time

Benefits offered by this job

Tuition Reimbursement

Wellness Program

403(b) retirement plan with company match

Generous PTO and paid holidays

Job summary

Copa Health in Phoenix, Arizona is seeking a Case Manager to join our Integrated Care Team. In this role, you will help individuals manage chronic conditions and support their recovery journey. You will collaborate closely with providers and community partners, ensuring effective care coordination.

With a competitive salary and a comprehensive benefits package, including healthcare, wellness programs, and tuition reimbursement, Copa Health is committed to your professional growth and well-being.

Qualifications

• Minimum four years of experience in behavioral health and SMI.
• AZ valid Driver’s License and vehicle insurance required.
• Safety-sensitive position.

Responsibilities

• Engage, educate, and support service participants.
• Develop and maintain Integrated Service Plans (ISPs).
• Coordinate care with various health providers.

Skills

Behavioral health expertise

Collaboration skills

Crisis intervention

Bilingual (English/Spanish)

Education

High School degree or Bachelor's in a related field

Job description

Description

Calling All Behavioral Health Professionals/Case Managers Make a Difference. Grow Your Career. Thrive at Copa Health!

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $18.50–$22.50/hour

Who We're Looking For

As a Case Manager on our Integrated Care Team, you’ll play a vital role in helping individuals manage chronic medical and psychiatric conditions while supporting their recovery journey. You’ll collaborate closely with members, families, healthcare providers, and community partners to ensure care is coordinated, compassionate, and effective.

Key Responsibilities

• Collaborate with the Integrated Care Team to engage, educate, and support service participants
• Develop, manage, and maintain Integrated Service Plans (ISPs) within required timelines
• Participate in comprehensive assessments and ongoing care planning
• Coordinate care with behavioral health, medical, dental, and community providers
• Monitor progress and document outcomes related to recovery and wellness goals
• Ensure services align with ISP goals and regulatory requirements
• Support compliance and program needs through additional duties as assigned

Qualifications

• High School degree required, and minimum four (4) years of experience in behavioral health and SMI, or
• Bachelor's degree in a related field with one (1) year of related experience.
• AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
• Bilingual (English/Spanish) preferred.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.