Case Manager / Arrowhead

Copa Health; Glendale (AZ); On-site; USD 30,996 - 33,062; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous PTO

Tuition Reimbursement up to $3,000

403(b) retirement plan with company match

Employee Assistance Program

Job summary

Copa Health in Glendale, Arizona, is looking for compassionate Full-Time Case Managers to join our healthcare team. As a Case Manager, you will be responsible for coordinating care and working closely with healthcare providers to implement services as part of an Integrated Service Plan for members with chronic conditions.

The ideal candidate will possess a High School degree or a related Bachelor's degree and have experience in behavioral health. Join us to make a meaningful impact while benefiting from comprehensive perks like competitive salary, generous PTO, and wellness programs.

Qualifications

• High School degree required or Bachelor's in a related field with one year of experience.
• Minimum four years of experience in behavioral health and SMI or equivalent.
• Arizona valid Driver’s License and safe driving record.

Responsibilities

• Coordinate care with service participants and healthcare providers.
• Develop and maintain the Integrated Service Plan (ISP) for each member.
• Document progress in managing chronic medical and psychiatric conditions.

Skills

Behavioral health experience

Patient care coordination

Bilingual (English/Spanish)

Education

High School degree or Bachelor's in a related field

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high‑quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $22.50‑$24

Who We’re looking for

We’re seeking Full‑Time Case Managers to join our dynamic healthcare team.

The Case Manager participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.

Key Responsibilities

• Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the Integrated Service Plan are implemented.
• Develops and maintains and manages the Integrated Service Plan (ISP) within required time‑frame.
• Participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP).
• Implements services to members in accordance with their plan and provides ongoing care and reviews progress.
• Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department

Qualifications

• High School degree required, and minimum four (4) years of experience in behavioral health and SMI, or
• Bachelor's degree in a related field with one (1) year of related experience.
• AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
• Bilingual (English/Spanish) preferred.

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. Sign on and retention incentives are subject to change.