Scheduling Coordinator (Atlanta)

Ennoble Care; Atlanta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Paid holidays

401(k) with company match

Referral program

Payactiv

Job summary

Ennoble Care, a mobile primary care, palliative care, and hospice provider, seeks a Scheduling Coordinator to join the Intake and Scheduling team. This role coordinates in-home and tele-health visits, communicates with patients and providers, and keeps schedules accurate and up to date.

You will manage appointments, update demographics and insurance info, and uphold a courteous, efficient service standard while supporting multiple office sites as needed.

Qualifications

• High School Diploma (required).
• Experience as an aide preferably in healthcare.
• Extremely organized; able to manage files, logbooks and staff schedules.
• Able to meet deadlines; computer proficient.
• Proper phone etiquette; multi-line duties.
• Teamwork-oriented and able to handle pressure.

Responsibilities

• Schedule/re-schedule patient appointments for clinical providers.
• Contact patients, communities and partners to communicate and confirm schedules.
• Review and update patients' demographic and insurance information.
• Prioritize tasks; promote prompt and courteous service.
• Maintain provider daily appointment load; handle voicemails daily.

Skills

Organized

Deadline awareness

Computer skills

Phone etiquette

Teamwork

Work under pressure

Scheduling experience

Healthcare aide experience

Education

High School Diploma

Job description

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Title: Scheduling Coordinator

Reporting to: Administrator

Department: Intake and Scheduling

FLSA Status: Non-Exempt

Ennoble Care is hiring a Scheduling Coordinator. The Scheduling Coordinator will be responsible for coordinating, communicating, and revising the daily schedules of providers conducting in-home and tele-health visits.

What you’ll do:

• Schedule/re-schedule patient appointments for clinical providers
• Contact patients, communities and partners to communicate, align and confirm patient schedules
• Reviews and updates patients’ demographic and insurance information
• Effectively prioritizes tasks
• Promotes prompt and courteous service
• Maintains provider daily appointment load
• Handles voicemails daily and ensures all inquiries are handled properly.
• Other duties as assigned

What You'll Need:

• High School Diploma
• Experience as an Aide preferably in healthcare
• Extremely organized and able to manage files, logbooks and staff schedules
• Able to meet deadlines
• Computer proficient
• Proper phone etiquette and multi phone line skill set
• Work well under pressure
• Display teamwork

What You’ll Get:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays
• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Pay rate is $18.00 an hour

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.
• Additionally, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Ability to visit multiple office sites.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Ennoble Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.