Remote Care Advisor (RN, LPN, CMA)

Aylo Health; Atlanta (GA); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401(k)

Paid time off

Professional development opportunities

Job summary

Aylo Health is seeking a compassionate Care Advisor to join our Chronic Care Management team. The role focuses on comprehensive care coordination and support for patients with chronic conditions to ensure optimal care and quality metric achievement.

This is a remote position with occasional in-office meetings, offering full-time hours and a path for professional growth within a supportive team.

Qualifications

• Minimum 3 years of clinical experience in a healthcare or healthcare office setting.
• Strong knowledge of chronic conditions and care management.
• Proficiency in Electronic Health Records (EHR) systems and familiarity with clinical workflows.
• Excellent communication and interpersonal skills.
• Experience in patient education and care coordination.
• Strong problem solving and ability to operate independently.

Responsibilities

• Conduct regular check-ins with the assigned patient panel via telephone.
• Develop and maintain comprehensive care plans.
• Coordinate care between healthcare providers and services.
• Document all patient interactions in EHR system.
• Monitor and track patient progress and compliance.
• Identify and address barriers to care.
• Provide patient education on chronic condition management.
• Meet monthly performance metrics and quality goals.

Skills

Care coordination

Chronic disease management

Communication

EHR proficiency

Education

Medical Assistant certification

RN/LPN acceptable

Job description

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

Position Profile

We seek a compassionate and detail-oriented Care Advisor to join our Chronic Care Management (CCM) team. The ideal candidate will provide comprehensive care coordination and support to patients with chronic conditions, ensuring they receive optimal care while meeting quality metrics and program goals.

Schedule : Monday through Friday 9:00AM to 5:00PM.

Location : Remote with occasional in office meetings.

Required Qualifications

Medical Assistant certification strongly preferred. RN & LPN also accepted.

• Minimum 3 years of clinical experience in a healthcare or healthcare office setting
• Strong knowledge of chronic conditions and care management
• Proficiency in Electronic Health Records (EHR) systems and familiarity with clinical workflows
• Excellent communication and interpersonal skills
• Experience in patient education and care coordination
• Strong problem skills and the ability to operate independently

Key Responsibilities

• Conduct regular check-ins with the assigned patient panel via telephone
• Develop and maintain comprehensive care plans
• Coordinate care between healthcare providers and services
• Document all patient interactions in EHR system
• Monitor and track patient progress and compliance
• Identify and address barriers to care
• Provide patient education on chronic condition management
• Meet monthly performance metrics and quality goals

Additional Information

Location: Remote, preferred in the state Georgia

Employment Type: Full-time

Benefits: Competitive salary, comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and professional development opportunities.

Aylo Health is an Equal Opportunity Employer